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Shopware 6

The Active Ants Shopware 6 Connector is built as a Shopware app. By installing the app, a secure connection is created between the Shopware 6 shop and Maya. Products, orders, stock, and Track & Trace information are synchronized automatically.
Products use the SKU as the unique identifier, and orders use the Shopware 6 order number.

Where can I find the app?​

The Active Ants App is hidden from the public Shopware 6 App Store.
Active Ants provides a personalized installation link.

To generate this link, Active Ants needs an API connection from the shop:

  1. Go to Settings
  2. Select System
  3. Go to Integrations
  4. Click Add Integration
  5. Name it Active Ants Fulfilment
  6. Set the role to Administrator
Returns Returns

After creating the integration, provide Active Ants with the Access Key ID and Secret Access Key.

What happens after installation?​

Once the app is installed:

  • A script imports all Shopware 6 products into Maya.
  • For each product, the Shopware 6 ID is stored in Maya (field External ID).
  • Existing and new products are added to Maya, including updates.
  • All orders with status paid are forwarded to Maya.

How do stock and order updates work?​

Maya runs a task that synchronizes:

  • Stock levels
  • Shipping status

This synchronization uses the Shopware 6 ID stored in Maya’s External ID field.

Special considerations​

  • Multi-language and multi-shop are not supported.
    Each Shopware 6 shop/language connects to one order type in Maya.
    For international shops, set the main language to English so packing slips show English product descriptions.

  • Do not copy products in Shopware 6 to create new ones.
    Shopware immediately sends the copied product to Active Ants, causing duplicates and stock sync issues.

  • Customer types can be used to assign specific order types. Contact Active Ants for details.

  • Special shipping options (pickup points, time delivery) are not possible.
    No Dutch carriers support this via an app, and Shopware 6 does not allow checkout modifications.

  • Shipping methods must be configured identically in both Shopware 6 and Maya.
    If they differ, Maya will choose the most appropriate method.
    Always inform Active Ants of changes.

  • Multiple Shopware 6 shops connected to one Active Ants stock/account is only possible with custom software built by Active Ants.
    Shops per language/region are possible, each with its own order types and packing slips.

  • If location ID is used in Maya and only specific locations may send order lines, Maya must be configured accordingly.
    Example metafield:
    {"lineItemId":2254935621675,"locationId":14393114667,"quantity":1}

  • Customization at order-line level can be done using properties and values.
    Inform Active Ants beforehand if you plan to use custom properties.

Important final step​

After the connection is tested and working correctly, the customer must set Shopware 6 to:

“Automatically fulfill orders”

This ensures orders receive the correct fulfilled status once Active Ants ships them.