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Shopware 6

The Paxon ⸗ Active Ants Shopware 6 Connector is built as a Shopware app. By installing the app, a secure connection is created between the Shopware 6 shop and Maya. Products, orders, stock, and Track & Trace information are synchronized automatically.
Products use the SKU as the unique identifier, and orders use the Shopware 6 order number.

Where can I find the app?​

The Paxon ⸗ Active Ants App is hidden from the public Shopware 6 App Store.
Paxon ⸗ Active Ants provides a personalized installation link.

To generate this link, Paxon ⸗ Active Ants needs an API connection from the shop:

  1. Go to Settings
  2. Select System
  3. Go to Integrations
  4. Click Add Integration
  5. Name it Paxon ⸗ Active Ants Fulfilment
  6. Set the role to Administrator
Returns Returns

After creating the integration, provide Paxon ⸗ Active Ants with the Access Key ID and Secret Access Key.

What happens after installation?​

Once the app is installed:

  • A script imports all Shopware 6 products into Maya.
  • For each product, the Shopware 6 ID is stored in Maya (field External ID).
  • Existing and new products are added to Maya, including updates.
  • All orders with status paid are forwarded to Maya.

How do stock and order updates work?​

Maya runs a task that synchronizes:

  • Stock levels
  • Shipping status

This synchronization uses the Shopware 6 ID stored in Maya’s External ID field.

Special considerations​

  • Multi-language and multi-shop are not supported.
    Each Shopware 6 shop/language connects to one order type in Maya.
    For international shops, set the main language to English so packing slips show English product descriptions.

  • Do not copy products in Shopware 6 to create new ones.
    Shopware immediately sends the copied product to Paxon ⸗ Active Ants, causing duplicates and stock sync issues.

  • Customer types can be used to assign specific order types. Contact Paxon ⸗ Active Ants for details.

  • Special shipping options (pickup points, time delivery) are not possible.
    No Dutch carriers support this via an app, and Shopware 6 does not allow checkout modifications.

  • Shipping methods must be configured identically in both Shopware 6 and Maya.
    If they differ, Maya will choose the most appropriate method.
    Always inform Paxon ⸗ Active Ants of changes.

  • Multiple Shopware 6 shops connected to one Paxon ⸗ Active Ants stock/account is only possible with custom software built by Paxon ⸗ Active Ants.
    Shops per language/region are possible, each with its own order types and packing slips.

  • If location ID is used in Maya and only specific locations may send order lines, Maya must be configured accordingly.
    Example metafield:
    {"lineItemId":2254935621675,"locationId":14393114667,"quantity":1}

  • Customization at order-line level can be done using properties and values.
    Inform Paxon ⸗ Active Ants beforehand if you plan to use custom properties.

Important final step​

After the connection is tested and working correctly, the customer must set Shopware 6 to:

“Automatically fulfill orders”

This ensures orders receive the correct fulfilled status once Paxon ⸗ Active Ants ships them.